Strategy & Insight
Crafting direction through research, reflection, and collaboration.
I help organizations clarify where they are, where they want to go, and what it will take to get there. My strategy work weaves together qualitative research, community engagement, stakeholder alignment, environmental assessment, and goal-setting to drive focused, actionable results.
Services Include:
Stakeholder research (interviews, surveys, focus groups)
Environmental assessments and operational audits
Visioning and goal-setting facilitation
Strategic planning frameworks
Benchmarking and best practice analysis
Evaluation frameworks and impact metrics
Featured Projects
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Multi-phase initiative focused on aligning people, culture, and operations to transform customer experience
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Community-driven redesign transforming a vacant lot into a vibrant public space
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Collaborative infrastructure convening multi-organizational leadership community for shared improvement
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Unifying corridor identity, supporting small businesses, and sustaining long-term commercial district management
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Reimagining public space to balance user experience and sustainable revenue generation
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Shifting workplace culture, boosting morale, and building a hospitality mindset
